Dispute resolution

In the event of a dispute over the interpretation or application of these conditions, the courts of Portimão will have jurisdiction, without prejudice to the User, as a consumer, being able to resort to Alternative Dispute Resolution (ADR):



CIMAAL - Algarve Consumer Conflict Arbitration Center


Avª. 5 de Outubro, nº. 55, R/C Dtº.
8000-075 Faro, Portugal
Telefone: 289 823 135

Calling the national fixed network

E-mail: info@consumoalgarve.pt

Web: https://www.consumidoronline.pt

In relation to the purchase and sale of tickets through the Slide & Splash Electronic Ticket Office, the User, as a consumer, can use the dispute resolution platform (ODR) which can be accessed via http://ec.europa.eu/odr.